Teams & Admin
Creating a team, inviting members, roles, and what admins can do.
Kuuumba works solo, but everything is better with friends. Teams get auto-shared tasks and calls, the CRM, and team memory for your agents.
Create a team and invite people
Click Team in the bottom left to create a team. You can add the first members right there, or invite more later by email from Settings → Team. Invitees see the pending invitation when they sign in. Owners can also copy an invite link for any pending invite and share it directly, instead of relying on email.
Auto-join on domain
Rather than invite coworkers one at a time, admins and owners can turn on Auto-join on domain from Settings → Team. When it's on, anyone who signs up for Kuuumba with an email on the team owner's domain (for example @acme.com) is added to the team automatically. Toggle it off at any time to return to invite-only; existing members are unaffected either way.
Roles
Teams have three roles, in increasing order of access:
| Role | What it adds |
|---|---|
| Member | Everything shared with the team: team tasks, shared calls, visible CRM records |
| Admin | Manage CRM visibility: toggle Email Sync per company, hide or unhide records |
| Owner | Everything above, plus inviting and removing members |
Owners can remove any member except themselves. When someone is removed, they lose team-shared content automatically, and removing them from channels revokes everything that was shared there.
What's shared with a team
Joining a team changes the default sharing for a few block types. Everything else stays private until you share it:
- Tasks are visible to the whole team by default.
- Calls are recorded, transcribed, and shared to team memory by default; anyone can opt a call out, which keeps it in their personal memory only.
- Emails with tracked customers are shared through the CRM when Email Sync is on for that company.
- Snippets stay personal until you turn on Share with team in the snippet's side panel; a shared snippet appears in every teammate's ; menu and they can edit it.
See Permissions for the full sharing model.
Sign-in and enterprise
Kuuumba signs in with your Google account, the same one your Gmail or Google Workspace email syncs from. For a GDPR data processing agreement, a HIPAA Business Associate Agreement, or EU hosting, contact [email protected]. For FedRAMP or running Kuuumba on your own infrastructure, contact [email protected].
Security covers encryption, certifications, retention, and how agents handle team data.